Category
Business Skills
Course Type
Personal Development
Price Per Delegate
£595 +VAT
Public Scheduled Course
Price Per Course
£2,495 +VAT
On-Site at Customer Premises, Max 10 Delegates
Duration
2 Days
Full/Part Time
Part Time
Provider
Dates and Locations
Contact us for the latest course dates.
Book courseThis course is intended for Managers managing both large or small teams who already have experience of tasks such as setting team and individual objectives, delegating and monitoring daily performance.
Objectives:
The course moves on from the skills covered on The First Time Manager programme and explores leadership styles, what motivates different personality types, the importance and use of good communication skills and how to effectively build, lead and motivate team members.
- The Definition of Leadership
- The Role of a Leader
- Leading vs Managing
- DISC Behavioural Analysis
- Behavioural Principles
- Implications of Personality Style
- Your Style Under Normal & Pressure Circumstances
- The Johari Window
- Barriers to Effective Communication
- Non Verbal Communication
- Establishing & Building Rapport
- The Art of Listening
- Positive Disagreement
- Giving Feedback, Criticism & Praise
- Vision & Goals
- Leadership Models - Situational & Contingency
- Adaptation of Leadership Styles
- Roles & Priorities Within the Team
- Stages of Team Formation
- Managing Upwards
- Team Effectiveness in Meetings
- Team Role Analysis
- Motivational Approaches
- Resistance & Conflict
- Motivating through Change
- Motivational Strategies for the Team
Enquire about a course
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