Category
Business Skills
Course Type
Personal Development
Price Per Delegate
Demand Led +VAT
Public Scheduled Course
Price Per Course
£1,295 +VAT
On-Site at Customer Premises, Max 10 Delegates
Duration
1 Day
Full/Part Time
Part Time
Provider
Dates and Locations
Contact us for the latest course dates.
Book courseThis course is intended for those who need to prepare, deliver or manage well structured, documented appraisal programmes.
Objectives:
The course explores the tools that can be used in preparing for and structuring appraisals, including how to agree, set and monitor clear, measurable objectives. You will learn how to recognise and address performance problems and offer positive and negative feedback with supporting evidence. By exploring the use of competencies you will be able to plan and support ongoing staff development.
- What is Assessing Performance
- The Importance of Performance Appraisals
- Benefits for the Manager, the Individual & the Organisation
- What is an Appraisal & What is Not
- Planning, Logistics & Pre-Meeting Preparation
- Appraisal Documentation
- 360 Degree Feedback
- Competency Frameworks & Models
- Structuring Appraisals
- Content & Structure of Appraisals
- Appraisal Meeting Preparation Checklist
- Conducting a Performance Appraisal
- Competencies & Their Importance
- Skills, Knowledge, Social Role, Traits, Motive
- When Performance Requires Improvement
- Addressing Performance Problems
- 4 Step Plan
- Performance Issue Strategies
- Performance Improvement Plans
- Developing Goals & Actions
- SMARTER Goals & Objectives
- PDP’s, PIP’s & Training & Development
- Recording & Closing the Meeting
- The Johari Window & the BOOST process
- Key Interviewing Skills
- Effective Questioning Techniques
- Providing Positive & Negative Feedback
- Evidential Feedback
- Summarising & Follow Up
Enquire about a course
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