Category
Business Skills
Course Type
Personal Development
Price Per Delegate
£595 +VAT
Public Scheduled Course
Price Per Course
£2,495 +VAT
On-Site at Customer Premises, Max 10 Delegates
Duration
2 Days
Full/Part Time
Part Time
Provider
Dates and Locations
Contact us for the latest course dates.
Book courseThis course is intended for anyone involved in negotiation as part of their role who needs to develop their skills in persuasion and influencing to achieve the optimum outcome or result.
Objectives:
This course explores the skills needed for powerful and effective negotiation on both an individual level and in teams. You will identify and develop strategies, explore bargaining skills and learn how to structure a
negotiation, using techniques intended to achieve the best possible results.
- The 4 Rules of Negotiation
- The Point of Balance
- Negotiation Strategies
- Broad Front
- Deep Penetration
- Different Types of Negotiation
- Positional
- Principled
- Situational
- The Key Skills of an Effective Negotiator
- Preparation & Objectives
- Establishing the Climate
- Exploration
- Bidding
- Bargaining
- Settling & Ratifying
- Barriers to Achieving a Successful Outcome
- Rapport & Body Language
- Verbal & Non-verbal Communication
- The Art of Listening
- Probing Questioning
- Techniques Used in the Questioning Process
- Listening, Responding & Body Language
- Compelling Suggestions & Proposals
- Testing Offers & Gaining Agreement
- Behavioural Responses to Negotiation
- Individual & Team Negotiation
- Using Acceptance Time Strategically
- The Principles of Negotiation
- Key Tactics of Negotiation
Enquire about a course
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