Category
Business Skills
Course Type
Personal Development
Price Per Delegate
£595 +VAT
Public Scheduled Course
Price Per Course
£2,495 +VAT
On-Site at Customer Premises, Max 10 Delegates
Duration
2 Days
Full/Part Time
Part Time
Provider
Dates and Locations
Contact us for the latest course dates.
Book courseThis course is intended for Managers, Team Leaders or Trainers who are responsible for IT training and coaching on either a one-to-one basis or to small groups.
Objectives:
The course incorporates fundamental coaching and training techniques related to real life practical scenarios and explores learning styles, preparation for delivery and structuring lesson plans.
Course Work:
Delegates can expect to deliver a number of short coaching and training sessions, utilising skills covered on the course.
- What Makes a Good Training Course?
- Qualities of Effective Trainers
- Training or Coaching
- Getting the Environment Right
- Anticipating & Avoiding Problems
- Continuous Development
- The Learning Cycle
- Learning Objectives
- Training Session Introductions
- Identifying Learner Expectations
- How & Why Adults Learn
- Motivating the Self Learning Process
- Matching Methods to Styles
- Learning Styles
- Measurement Tools
- Generating Rapport & Maintaining Interest
- Using KISS in Explanations & Demonstrations
- Overcoming ‘Technofear’
- Dealing with Luddite Attitudes
- Balancing Telling & Doing
- Running “Hands On” Practical Sessions
- Considerations for Practical Sessions
- Keyboard Fiddlers
- Technical Problems & System Failure
- Minimise Risks & Disruption
- Lesson Plans
- Coaching & Delivery Techniques
- Questioning Techniques
- The Mixed Status Environment
Enquire about a course
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