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Certificate in Cleaning Knowledge and Skills Level 2

Course overview

This qualification develops the understanding of the principles of decontamination and improves practical skills in cleaning and waste management. The content of the course will expand knowledge relating to health and safety whilst also providing insight into infection control and regulations, such as RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) and COSHH (Control of Substances Hazardous to Health).

Unlike some other cleaning training courses, this course is available via distance learning – with no need to attend classroom training sessions.

Course duration

8 - 12 Weeks

Delivery method

Flexible (Online/Classroom)


Level 2




Funding may be available for this course. Please contact our team to check your eligibility.

Suitable for

This course is suitable for delegates aged 14 and over who wish to improve their understanding of decontamination, health and safety whilst learning practical cleaning skills.

Learning outcomes

Delegates will learn how to deal with routine and non-routine waste, health and safety for the cleaning and support services industry, working with customers and others in the cleaning and support services industry,  infection control, RIDDOR and COSHH in cleaning settings, principles of decontamination, cleaning and waste management and cleaning of interiors and washrooms.

Course content

  • The importance of maintaining a clean environment:
    • Standards of hygiene
    • Recognising different types of waste
    • Decontamination processes and procedures for transferring hazardous and non hazardous waste
    • Effective waste management
    • Preparing to cleaning interiors and exteriors
    • Correct methods and cleaning to prescribed standards
  • Health and safety legislation:
    • The importance of using equipment correctly
    • Correct use of materials and chemicals
    • Personal Protective Equipment (PPE)
  • Communication and team work:
    • How to communicate properly with customers
    • Contributing to effective teamwork
    • The importance of positive behaviour and attitude
    • Handling difficult situations
    • Workplace schedules

Course requirements

This course can be delivered remotely or in a classroom environment, to suit your requirements.

To attend remotely, students will require the following equipment:

  • PC or laptop with a microphone and speakers (webcam is preferred but not essential)
  • Access to the internet and web browser application (e.g. Google Chrome)
  • An email account for file sharing

To complete this course, students will need to be observed completing specific cleaning skills as part of Unit 6. This can be done in a workplace where a manager or supervisor could act as a witness, or for those who are not currently in employment, by an appropriate witness.

For more information about this course please contact us.

Queens Court Regent Street Barnsley South Yorkshire S70 2EG
Tel: 01226 216760 | Email: |

These course details were downloaded on 20/04/2024

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