This course explores how to recognise priorities and effectively plan and schedule your workload.

Open participant course: £195 per person - maximum 10 people

Closed company course: £1,000 per course - maximum 10 people

Anyone who feels there are ‘never enough hours in a day' will benefit from this common sense approach to time management.

This course explores how to recognise priorities and effectively plan and schedule your workload. Strategies for coping with common timewasters and interruptions are addressed, as well as a wide array of time-saving techniques for the individual.

Module One - Concepts and Principles:

• What is time management?
• Symptoms of ‘something is wrong’
• Efficiency vs effectiveness
• Time is money
• The 80:20 rule
• What are you trying to achieve?
• Setting goals and objectives
• Working smarter not harder

Module Two - Prioritising Your Workload:

• Planning disciplines
• Master lists, daily lists, to-do lists
• Activity logs
• Analysing your time
• Urgent vs important
• Planning, scheduling and habits

Module Three - Assertive Communication:

• Overcoming communication barriers
• Effective questioning techniques
• The art of listening
• Applying listening and questioning skills
• Assertiveness
• Rights and responsibilities
• Styles of assertion
• Eliminating padding and using core phrases
• Combination assertion
• Responses to typical situations

Module Four - Managing Demands:

• Saying “no” to jobs that aren’t yours
• Managing interruptions
• Fix your phone calls and handle email
• Controlling your colleagues and the boss
• Dealing with crises
• Working within a team
• Delegating
• Time management for meetings

Module Five - Managing Yourself:

• Knowing how to begin
• Waiting time and transition time
• Set an example
• Clear the clutter
• Practical time management tips
• Action planning - the next steps

This course can be delivered remotely or in a classroom environment, to suit your requirements.

Delegates must have the following equipment to attend this training remotely:

• PC or laptop with a microphone and speakers (webcam is preferred but not essential)
• Access to the internet and web browser application (e.g. Google Chrome)
• An email account for file sharing

Individuals are requested to bring a range of common tasks to the training. During the training, individuals can work on planning the completion of these tasks using the time management tools discussed.