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Performance Management (CPD certified)

Course overview

This short, auto-marked programme will build knowledge of the core skills needed to manage performance and underperformance and to give feedback in the workplace.

This course is CPD certified.

Course duration

4 hours

Delivery method







Funding may be available for this course. Please contact our team to check your eligibility.

Learning outcomes

By the end of the course, students will understand effective performance management, how to manage the performance of individuals, how to give feedback and how to manage those who are underperforming.

Course content

  • The importance of effective performance management:
    • Formal and informal performance assessment in the workplace
    • The line manager’s role in performance management
  • How to manage the performance of individuals in the team:
    • Ways to ensure fair and objective formal assessment
    • Setting SMART objectives and performance standards for a team member
    • How to measure performance
  • Feedback in the workplace:
    • The importance of feedback to improve performance
    • How to give feedback effectively
  • Managing underperformance:
    • Potential areas of underperformance in the workplace
    • Causes of underperformance
    • Actions to restore performance to acceptable levels

Course requirements

To attend this course, students will require access to the internet and a web browser application (e.g. Google Chrome).

For more information about this course please contact us.

Queens Court Regent Street Barnsley South Yorkshire S70 2EG
Tel: 01226 216760 | Email: |

These course details were downloaded on 20/04/2024

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