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Leadership and Management - Support the Workforce, Manage Change

Course overview

Learn how to communicate change and theĀ challenges that may be involved and encourage motivation in order to move forward successfully.

Course duration

1 day

Delivery method

Flexible (Online/Classroom)


Open participant course: £195 per person - maximum 10 people

Closed company course: £1,000 per course - maximum 10 people

Suitable for

Those who must cope with and manage change in their teams, whilst performing their leadership responsibilities.

Learning outcomes

This course introduces a range of tools and techniques used to communicate and adapt to change, whilst considering the effect their behaviour and approach has on themselves and their team. The causes and impact of stress are explored, together with motivational strategies to adopt that drive positive outcomes.

Course content

Module One - Stress and Self Awareness:

  • What is stress?
  • The causes of stress and how it manifests itself
  • An individualā€™s ability to cope with pressure in a range of different situations
  • The difference between pressure and stress
  • Recognising the signs and strategies to adopt
  • Decision making and stress

Module Two - Change and Stress:

  • What is change?
  • When and why does change occur?
  • The effects of change:
    • The impact on individuals
    • Team dynamics
  • Continuous imposed change
  • Balancing change
  • Communicating change to others

Module Three - Maintaining Motivation Through Change:

  • Adapting to imposed change
  • The cycle of coping
  • The essentials of self-management
  • The effect our approach has on others
  • Overcoming anxiety and negativity
  • Handling negative behaviours and attitudes
  • Managing difficult situations assertively for positive outcomes:
    • The D.E.S.C script
    • Discrepancy assertion
    • Avoiding threats
  • Expressing doubts and disagreements
  • The principles of workplace self-motivation
  • Maintaining motivation through change

Module Four - Moving Forward:

  • Simple behavioural changes
  • Make yourself stress resistant

Course requirements

This course can be delivered remotely or in a classroom environment, to suit your requirements.

Delegates must have the following equipment to attend this training remotely:

  • PC or laptop with a microphone and speakers (webcam is preferred but not essential)
  • Access to the internet and web browser application (e.g. Google Chrome)
  • An email account for file sharing

For more information about this course please contact us.

Queens Court Regent Street Barnsley South Yorkshire S70 2EG
Tel: 01226 216760 | Email: |

These course details were downloaded on 20/04/2024

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