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Business Writing - Taking Meaningful Minutes

Course overview

Understand how to prepare for meetings, how to annotate calls to action during meetings and to produce the final meeting minutes effectively and professionally.

Course duration

1 day

Delivery method

Flexible (Online/Classroom)


Open participant course: £195 per person - maximum 10 people

Closed company course: £1,000 per course - maximum 10 people

Suitable for

Those who need to understand and practise the skills needed for producing accurate and effective minutes of meetings, conferences or presentations.

Learning outcomes

Delegates will understand the importance of preparing for meetings, practice improving listening skills, gain an understanding of what needs to be recorded, practice taking down notes and looking at how to produce the final professional document.

Course content

Module One - Preparation for the Meeting:

  • Administration for the meeting
  • Meeting documentation
  • Different styles of agenda
  • The cycle of a meeting

Module Two - During the Meeting:

  • The role of the minute taker
  • Identifying the participants
  • Setting meeting ground rules
  • What to minute and what not to minute
  • Recording motions and actions
  • Group dynamics and working with the chair
  • Listening and summarising techniques
  • Minute taking practice

Module Three - Writing the Minutes:

  • Types of minutes
  • Styles of writing
  • Word power
  • The tone of the message
  • Rules for writing in ’plain English’

Module Four - Effective Meetings:

  • Six tips for effective meetings
  • Golden rules to follow

 Module Five - Non-verbal Communication:

  • The art of listening through your eyes
  • Groups and body language
  • Conversational gestures

Module Six - Summary:

  • 10 top tips
  • Final checklist

Course requirements

This course can be delivered remotely or in a classroom environment, to suit your requirements.

Delegates must have the following equipment to attend this training remotely:

  • PC or laptop with a microphone and speakers (webcam is preferred but not essential)
  • Access to the internet and web browser application (e.g. Google Chrome)
  • An email account for file sharing

For more information about this course please contact us.

Queens Court Regent Street Barnsley South Yorkshire S70 2EG
Tel: 01226 216760 | Email: |

These course details were downloaded on 20/04/2024

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