Time Management - Maximise Your Time, Get More Done

Course Overview

Time Management - Maximise Your Time, Get More Done

This course explores how to recognise priorities and effectively plan and schedule your workload. Strategies for coping with common timewasters and interruptions are addressed, as well as a wide array of time saving techniques for the individual.

Course Content

Module 1 - Concepts and Principles

• What is time management?
• Symptoms of ‘something is wrong’
• Efficiency vs effectiveness
• Time is money
• The 80:20 rule
• What are you trying to achieve?
• Setting goals and objectives
• Working smarter not harder

Module 2 - Prioritising Your Workload

• Planning disciplines
• Master lists, daily lists, to do lists
• Activity logs
• Analysing your time
• Urgent vs important
• Planning, scheduling and habits

Module 3 - Assertive Communication

• Overcoming communication barriers
• Effective questioning techniques
• The art of listening
• Applying listening and questioning skills
• Assertiveness
• Rights and responsibilities
• Styles of assertion
• Eliminating padding and using core phrases
• Combination assertion
• Responses to typical situations

Module 4 - Managing Demands

• Saying “No” to jobs that aren’t yours
• Managing interruptions
• Fix your phone calls and handle email
• Controlling your colleagues and the boss
• Dealing with crises
• Working within a team
• Delegating
• Time management for meetings

Module 5 - Managing Yourself

• Knowing how to begin
• Waiting time and transition time
• Set an example
• Clear the clutter
• Practical time management tips
• Action planning - the next steps