Principles of Team Leading Certificate Level 2

Course Overview

Principles of Team Leading Certificate Level 2

The Level 2 in Principles of Team Leading Certificate will provide you with the knowledge to successfully lead a team. You will develop an understanding of team leadership principles, effective communication with stakeholders, and how to manage performance and resolve conflicts.

By the end of this course, you will be able to apply principles of equality, diversity, and health and safety in the workplace while building strong working relationships.

Course Content

• Leadership styles.

• Team dynamics.

• Managing workloads.

• Organisational structures.

• Business planning.

• Finance reporting.

• Accountabilities within the organisation.

• Techniques for work related communication.

• Documents required for different meetings.

• Team performance management through benchmarking.

• Management of underperformance.

• Types of conflict in the work place.

• Expected standards in relation to equality and diversity in the workplace.

• Legislation for equality and diversity.

• Effective team working and the benefits of effective team working.

• The importance of feedback.

• Health and safety legislation.

• Working practices.

• Types of media for presentations.

• What a good presentation consists of.