Use Your Influence, Achieve Goals

Course Overview

Use Your Influence, Achieve Goals

Understand your behaviours and adapt your interpersonal skills to influence, persuade and achieve your goals. 

Course Content

Module One - Understanding Influencing 

• What influencing is and what it is not
• The 10 influencing styles people use
• The four behaviours of the influencing process 

Module Two - Self Awareness 

• DISC behavioural analysis
• Implications of personality styles
• Knowing your style under normal and pressure circumstances  

Module Three - Communication and Interpersonal Skills 

• Developing and maintaining rapport
• Influential body language
• Using voice tone to underpin what is said
• Listening habits that facilitate influencing
• Using questioning to influence  

Module Four - Influencing Behaviours  

• Planning to influence - power of preparation
• Using the situational influence approach
• Balancing the use of the push and pull styles in a variety of situations
• The circle of concern and the circle of influence 

Module Five - Being Participative and Persuasive 

• Awareness and acceptance of other's needs
• Using reasoning, facts and logic to support a position
• Persuasive probing to gain agreement
• Bridging techniques to keep other people on your wavelength
• Constructive feedback and challenging views positively
• Disengagement to allow influencing in a more productive manner