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Microsoft Outlook Masterclass

Course Overview

Microsoft Outlook Masterclass

Communicate efficiently with colleagues via email and schedule your calendar time. 

Course Content

Outlook Essentials 
Overview of outlook  
Using the folders pane and navigation bar 
 
More About Email 
Working with the reading pane 
Checking spelling and grammar 
Working with file attachments 
Using send options 
Recall and resend messages  
Working with message flags 
Email signatures 
Email tips and tricks 
 
Managing Mail Folders 
Mail folders revision 
Search techniques and search folders  
Working with conversations 
Default and custom archive options 
Retrieving archived items  
Mailbox clean-up tools  
 
Rules and Auto Assistants 
Creating inbox rules  
Automatic replies (out of office assistant) 
Setting out of office rules 
Create and run quick steps  
 
Using the Calendar 
Tips on viewing and navigating the calendar 
Customising the working week 
Appointments and events 
Planning meetings and responding to meeting requests 
Arranging meetings with calendar groups 
 
People 
Creating, editing and deleting contacts 
Creating and using contact groups 
 
Folders and Permissions 
Sharing outlook components  
Opening other people's email, calendar, task and contacts 
Setting permissions and delegation rules 
 
The Task List 
The power of tasks 
Recurring tasks 
Assigning, updating and tracking tasks  

Located at: Online and face-to-face

Course Start: View dates

Course length: 1 day

Course Code: STT0027

Upcoming Course Dates

No current dates available.

Course Fees and Funding

How much does the course cost?

Open participant course: £195.00 per person (maximum 10 people)
Closed company course: £1,000.00 per course (maximum 10 people)

Other funding information

Course Content

Other Resources

The course information on this page was last updated 08 April 2026.