Microsoft Copilot Advanced

Course Overview

Microsoft Copilot Advanced

This one-day workshop provides in-depth knowledge into the more advanced application of Copilot. From integrations to productivity, to advanced tools and Copilot Studio, to looking at strategy and best practices, this session provides a deep dive into effective application of Copilot.

Course Content

Foundations and AI Concepts

• Introduction to AI in the Workplace
  • How AI transforms workflows and boosts productivity
  • Ethical and responsible AI use in organisations
• AI Limitations and Challenges
  • Understanding AI biases and mitigation strategies
  • Managing expectations with AI tools like Copilot
• Overview of Copilot Capabilities and Architecture
  • How Copilot integrates with Microsoft 365 apps
  • The role of OpenAI’s GPT technology in Copilot

Deep Dive into Microsoft Copilot

• What is Copilot? Beyond the Basics
  • Key differences between Microsoft Copilot and other AI tools
  • Comparing different versions of Copilot
• Tour of Copilot 365 Across Applications
  • Real-world case studies
  • Use cases – Improving productivity using Copilot integration in Word, Excel, PowerPoint, Teams, and Outlook
• Requirements for Using Copilot for 365
  • Licensing, deployment, and organisational readiness checklist

Advanced Tools: Agents and Copilot Studio

• Introduction to Copilot Studio
  • Customising AI models and responses to meet organisational needs
  • Creating templates and automating workflows with Copilot Studio
• Building Agents with Copilot Studio
  • What are AI Agents, and how do they function?
  • Setting up task-specific Agents for HR, Marketing, and IT Support
  • Practical demonstration: Building an Agent for e-mail automation
• Integrating Agents with Microsoft Teams and Power Platform
  • Using Power Automate with Agents to streamline tasks
  • Real-time collaboration with AI-powered agents in Teams

Strategy and Best Practices

• Using Copilot for Advanced Marketing and Sales Strategies
• Creating customer avatars
• Creating personalised outreach campaigns
• Creating content plans
• Best Practices for Security, Compliance, and Privacy
• Securing AI-generated content and protecting sensitive information
• Compliance considerations for organisations using Copilot

Enhancing Productivity with AI

• Prompting Techniques
  • Advanced prompting techniques and tips
• Boosting Individual and Team Efficiency
  • Time-saving AI tips for repetitive and complex tasks
  • Identifying workflows to automate with Copilot and Agents
• Lessons Learned
  • Common pitfalls and how to avoid them

Vision and Review

• Future Trends in AI and Copilot Development
  • Exploring upcoming features in Copilot and Microsoft 365 ecosystem
• Key Takeaways and Q&A
  • Recap of key lessons and applications