Support the Workforce, Manage Change

Course Overview

Support the Workforce, Manage Change

Learn how to communicate change and the stress that may be involved and encourage motivation in order to move forward successfully. 

Module One - Stress and Self Awareness 

• What is stress?
• The causes of stress and how it manifests itself?
• An individual's ability to cope with pressure in a range of different situations
• The difference between pressure and stress
• Recognising the signs and strategies to adopt 
• Decision making and stress

Module Two - Change and Stress 

• What is change?
• When and why does change occur?
• The effects of change
• The impact on individuals
• Team dynamics
• Continuous imposed change
• Balancing change 
• Communicating change to others 
   

Module Three - Maintaining Motivation Through Change 

• Adapting to imposed change
• The cycle of coping
• The essentials of self-management
• The effect our approach has on others
• Overcoming anxiety and negativity  
• Handling negative behaviours and attitudes  
• Managing difficult situations assertively for positive outcomes
• The D.E.S.C script
• Discrepancy assertion
• Avoiding threats
• Expressing doubts and disagreements
• The principles of workplace self-motivation
• Maintaining motivation through change 
   

Module Four - Moving Forward 

• Simple behavioural changes
• Make yourself stress resistant