Recruitment and Interview Skills

Course Overview

Recruitment and Interview Skills

For those who need to understand how to plan, approach and undertake recruitment activities.

This training course is intended for managers who require greater skills for preparing for interviews and interviewing potential candidates for open vacancies.

Introduction

• Preparation
• The objectives of a recruitment interview
• Types of interview
• The process flow chart
• Writing a ‘person’ specification
• Relating the ‘person’ specification to the job description
• Screening CVs and shortlisting candidates
• Short listing criteria
• Application processing and evaluation

Planning the Interview

• Designing a structured, professional interview
• Competencies and why they are important
• Assessing information and behavioural indicators
• Recognising barriers -halo/horn effect,  stereotyping and unconscious bias
• Being aware of Equal Opportunities Legislation and policies
• Planning for remote (virtual) and face to face interviews

Developing Questions and Interview Criteria

• Identifying variables and developing questions
• Factors to probe
• Assessing skills, traits and qualifications

Purpose of Behavioural Interviewing Questions

• Organizing questions
• Using the PSOARA –funnel technique
• Formulating an interview scoring method

Conducting the Formal Interview

• Setting the correct environment for undertaking the interview – remote and face to face
• Developing rapport and showing interest
• Giving the interviewee a reason to participate
• Asking questions in a prescribed order and manner
• Effective listening skills and positive body language signals
• Helping the interviewee to be responsive
• Obtaining sufficient answers
• Showing sensitivity to interviewee burden

Scoring Mechanisms

• Interview scoring methods
• Scoring responses
• Checking references