Delight the Customer - Exceptional Customer Service

Course Overview

Delight the Customer - Exceptional Customer Service

Learn how to deal with customers in different environments and to deal with different situations in order to excel in customer service.

Located at: Online and face-to-face

Course Start: View dates

Course Code: STT0006

Course Fees and Funding

How much does the course cost?

�195.00 per person �1,000.00 per course

Other funding information

Course Content

No entry requirements

Certificate of Attendance will be provided.

Delegates must have the following equipment to attend this training remotely: - PC or laptop with a microphone and speakers (webcam is preferred but not essential) - Access to the internet and web browser application (e.g. Google Chrome) - An email account for file sharing

On completion of this workshop, you may wish to progress to other ITS workshops or programmes in either this area or another area of study.

Other Resources

The course information on this page was last updated 09 June 2025.