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Customer Service


Nottingham, NG5


Training wage - £120.25 per week

Date Posted


Short Code



ITS Training and Apprenticeships

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This is a fantastic opportunity for an apprentice to become a luxury fashion and bridal sales assistant for this boutique in Nottingham and gain their Customer Service Level 2 qualification.


Working with a small team of Sales Consultants, you will be responsible for providing brides with expert help and advice on selecting the right wedding image for them. This will include not only the wedding dress but also bridesmaid dresses and accessories.

Responsibilities will include:

  • Assist the Sales Consultant to manage bridal appointments in accordance with Bridal training 
  • Assist  with prospecting for new bridal appointments
  • Assist with follow up with brides who haven't purchased during the consultation 
  • Manage administration of documentation for own and colleague’s brides where necessary
  • Inspect and steam incoming gowns 
  • Manage the appointment diary appropriately 
  • Achieve personal sales targets and contribute to store sales targets
  • Maintain the highest standards of visual merchandising, housekeeping and Dressplace standards within the boutique

Applications will need to be Female only as the candidate will be required to assist ladies in a state of undress.

Training and support:.

 Full training and support will be provided

  • As part of this apprenticeship you will gain your Intermediate diploma level 2 in Customer Service which will be delivered entirely at the place of work, both on and off the job by Independent Training Services. The apprenticeship standards also include functional skills qualifications in Maths and English when required

Number of Vacancies: 1

Location : Nottingham

This role is based on working a 5-day shift pattern, 32.5 hours per week, including Saturdays and Sundays. Core hours are 10am until 5pm with ½ hour lunch break.

Training Wage: £120.25 per week

Desired Skills :

  • Excellent Team Player
  • Excellent Communication skills
  • Strong Organisational Skills
  • Ability to administer stock in line with company expectations

Personal qualities:

  • Smart and professional Image 
  • Confident
  • Genuine passion for luxury and an interest in the retail and bridal industry
  • Reliable
  • Enthusiastic
  • Hard working

Desired qualifications:

  • A good standard of Education


Future Prospects:

Long-term career path and development structure and an extensive and continuous product, sales, customer service and management training


Apply now

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