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Course Type


Price Per Course

£595 for any two half day courses +VAT
On-Site at Customer Premises, Max 10 Delegates


Half day

Full/Part Time

Part Time


SmartStyle Training

Dates and Locations

Contact us for the latest course dates.

Book course

This course is intended for users who have little or no experience of Outlook and need to be able to communicate with others using e-mail and add appointments to their diary.


On completion of this course, users will be able to navigate Outlook, send, read and forward e-mail messages, and work with message attachments. Users will also be able to keep track of their appointments in their calendar.


Users must be proficient with a mouse and keyboard and be able to confidently work within a Windows environment - minimise, maximise, open, close windows.

Download Outline (PDF)

Outlook Overview
  • Navigating the Outlook Screen
  • Introducing the To Do Bar
  • Working with the Ribbon & Commands
  • Exiting Outlook
E-mailing with Outlook
  • Sending & Receiving Messages
  • Working with the Reading Pane
  • Addressing Messages with the Address Book
  • Checking Spelling & Grammar
  • Replying To & Forwarding Messages
  • Working with File Attachments
  • Marking Messages with Follow-Up Flags
The Calendar
  • Viewing & Navigating the Calendar
  • Scheduling Appointments
  • Editing Appointments
  • Appointments & the To Do Bar
  • Snoozing & Dismissing Reminders
  • Creating a New Contact
  • Addressing Messages to Contacts

Enquire about a course

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