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Business Skills

Course Type

Personal Development

Price Per Delegate

Demand Led +VAT
Public Scheduled Course

Price Per Course

£1,295 +VAT
On-Site at Customer Premises, Max 10 Delegates


1 Day

Full/Part Time

Part Time


SmartStyle Training

Dates and Locations

Contact us for the latest course dates.

Book course

This course is intended specifically for Senior Managers, responsible for introducing and implementing change in a challenging economic environment.


Participants are introduced to a range of tools and techniques used to bring about and implement change, whilst considering the impact, health and personal well being of the workforce, including the causes of stress and how stress manifests itself on different individuals.

At the end of the course participants will:

  • Understand the impact of change on the organisation and individuals
  • Be aware of what stress is, what the causes are, how to recognise it and the potential effects
  • Have explored techniques to support and motivate the workforce through times of change
  • Understand the need for ongoing, positive communication under stressful conditions
  • Recognise the significance of personal and team positivity

Download Outline (PDF)

Module One - Stress & Self Awareness
  • What Is Stress?
  • The Causes of Stress & How it Manifests Itself
  • Recognising the Signs
  • Strategies to Adopt
  • DISC Behavioural Analysis & its Implications
  • An Individual’s Ability to Cope with Pressure in a Range of Different Situations
Module Two - Change & Stress
  • What Is Change?
  • Leadership to Initiate & Maintain Change
  • The 3 Stages of Organisational Change
  • The Effects of Change
    • The Impact on Individuals
    • Team Dynamics
    • Management Challenges
Module Three – People & Change
  • Obtaining Organisational Commitment
  • People & Their Ability to Change
  • Overcoming Resistance
  • Transition - Establishing Trust & Commitment
  • Planning for Communication Again & Again
  • Stabilising the Situation
Module Four - Supporting & Motivating Others
  • The Effect our Approach has on Others
  • Handling Negative Behaviours & Attitudes Constructively
  • Managing Difficult Situations for Positive Outcomes
  • Develop Positivity & Maintain Motivation
Module Five - Moving Forward
  • Reframing & Rebuilding Relationships
  • Recognising the Challenges and Supporting Others Going Forward
  • Planning & Communication for the Future

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