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Business Skills

Course Type

Personal Development

Price Per Delegate

Demand Led +VAT
Public Scheduled Course

Price Per Course

£1,295 +VAT
On-Site at Customer Premises, Max 10 Delegates


1 Day

Full/Part Time

Part Time


SmartStyle Training

Dates and Locations

Contact us for the latest course dates.

Book course

This course is intended for individuals coping with change on a day-to-day basis, whilst performing their responsibilities, in addition to potentially taking on new responsibilities.


Participants are introduced to a range of tools and techniques used to adapt to change, whilst considering the effect their behaviour and approach has on themselves and others. The causes and impact of stress are explored, together with motivational strategies to adopt that drive positive outcomes.

At the end of the course participants will:

  • Understand the need for and importance of change on the organisation and themselves
  • Be aware of what stress is, what the causes are, how to recognise it and strategies to adopt to deal positively with it
  • Understand the need for ongoing, positive communication under stressful conditions
  • Recognise the significance of personal and team positivity

Download Outline (PDF)

Module One - Stress & Self Awareness
  • What Is Stress?
  • The Causes of Stress & How It Manifests Itself
  • Recognising the Signs
  • An Individual’s Ability to Cope with Pressure in a Range of Different Situations
  • Tools & Techniques to Apply during Times of Stress
Module Two - Change & Stress
  • What Is Change?
  • When & Why Does Change Occur?
  • The Effects of Change
    • The Impact on Individuals
    • Team Dynamics
Module Three - Maintaining Motivation Through Change
  • Adapting to Imposed Change
  • The Essentials of Self-management
  • The Effect our Behaviour has on Others
  • Overcoming Anxiety & Negativity
  • Handling Negative Behaviours & Attitudes of Others
  • Managing Difficult Situations Assertively for Positive Outcomes
  • The Principles of Workplace Self-motivation
Module Four - Moving Forward
  • Handling Continuous Imposed Change
  • Simple Behavioural Changes
  • Make Yourself Stress Resistant

Enquire about a course

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