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Course type



12 - 18 months

Full/Part time

Full Time with employment


ITS Training and Apprenticeships

Dates and Locations

Regional / National. You can enrol at anytime.

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A Level 2 Sales & Telesales Apprenticeship is aimed at people working in a variety of sales roles.

Trainee Sales Adviser: Selling face-to-face or on the telephone, processing sales orders, supporting customers in obtaining finance for purchases, generating and qualifying sales leads, meeting after-sales needs, making presentations, inputting and analysing sales data and competitor analysis.

Telesales Operator: Building rapport with customers, describing product and service benefits, negotiating and closing sales, gathering customer information, maintaining databases and processing orders.

Junior Sales Executive: Presenting products and services to customers, discussing customer requirements, maintaining knowledge of products/services, negotiating and closing sales, developing and maintaining relationships, obtaining sales information, complying with legal requirements and reviewing own sales performance.

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Fill in your information to apply for this course. The information you provide on this application form may be passed to funding bodies, in line with the Data Protection Act 1998, and may be shared with other training providers and possible employers for the purpose of administration, statistical and research purposes.